How do I unsubscribe?

  • crystalhill
    Asked on May 26, 2018 at 9:54 AM

    I would like to unsubscribe & the link on the emails to do so, does not allow me to do so.

    Thank you for your help in advance,

    Crystal Hill

  • Alexis_P
    Replied on May 26, 2018 at 12:03 PM

    Hi Crystal, 

    I have checked your account. You are on the FREE PLAN and you don't have any forms in it. 

    If you want to uncheck JotForm Branding, you can't do that because you are on the FREE PLAN. https://support.jotform.com/myaccount/billing
    If you want you can uncheck Subscriptions from JotForm.

    I explain this in the image below:

    Go to: https://support.jotform.com/myaccount/settings

    1527350495uncheck subscriptions Screenshot 10


    Let us know if you need any further assistance.