Form submissions arent being forwarded to my email address

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    yanmoe
    Asked on November 17, 2012 at 01:50 PM

    This is the URL where the form resides:

    http://www.yanmoadetula.com/contact.html

     

    Test emails are forwarded to my email address 'yanmo@yanmoadetula.com however submissions form the above URL arent being sent to the email address.

    Thanks for your help in advance

    Regards

  • Profile Image
    NeilVicente
    Answered on November 17, 2012 at 02:04 PM

    The Test Email function in the Email Alerts screen can only send to the address associated to your JotForm account.

    This restriction was put in place to prevent abuse from spammers. To test if your newly added recipient emails are working, you must send a real submission to your live form. 

    Hope this clears things for you.

  • Profile Image
    yanmoe
    Answered on November 17, 2012 at 02:18 PM

  • Profile Image
    NeilVicente
    Answered on November 17, 2012 at 02:23 PM

    For some reason, your response failed to display here. If it's of any importance or urgency, kindly repost the message using this link.

    Thanks!