Deleted widget from the builder still shows up on preview

  • Caxu
    Asked on May 27, 2018 at 5:24 PM

    I added a Date Picker WIdget and deleted it later. Now it doesn't show in the "Build" section, but when i publish it it still appears. 
    How can i delete it?

    Thanks

    Jotform Thread 1484205 Screenshot
  • Support_Management Jotform Support
    Replied on May 27, 2018 at 10:18 PM

    I checked your form and compared the BUILDER vs the PREVIEW but failed to find any difference on the first page (following the screenshot you posted). Here's how they look side by side from my perspective:

    Deleted widget from the builder still shows up on preview Image 1 Screenshot 20

    (builder on the left, preview on the right)

    Can you tell us the name of the field that's supposed to be deleted? Or better yet, kindly share a screenshot of the form preview where the date picker widget shows up.

  • Caxu
    Replied on May 28, 2018 at 4:53 PM

    Hi, the widget appeared again in the editable window and i could delete t. Must've been an exibition bug or something.
    Thanks anyway!

  • Richie JotForm Support
    Replied on May 28, 2018 at 5:05 PM

    Can you please let us know the field name of the widget so that we can compare the form fields?

    Deleted widget from the builder still shows up on preview Image 1 Screenshot 20

    I have cleared your form cache, let us know if the issue still remains.

    Thank you