- deanmcrabbAsked on November 17, 2012 at 10:52 PM
I have a multi-page form that I'd like to show certain pages to the user based on options selected on a checkbox on the first page. When the user clicks "Next" it then ONLY jumps to the pages that were selected in the checkboxes.
Here is my form.
So if they select "PayPal" and and "Posterous" it will ONLY show those pages.
I tried using Skip to Page conditions which would work in a simple sense but if the user selected "Paypal" it would then jump to that page (great) but then show every page after the PayPal page (not great).
Is there a way to do this?
- moonzkieAnswered on November 18, 2012 at 12:00 AM
To hide the pages next to the conditioned pages you selected, you just need to add a condition that hides the page break.
Hope this helps. Thank you.
- deanmcrabbAnswered on November 18, 2012 at 12:27 AM
Sorry, that doens't seem to help. If I select "Ecwid" then I'm jumped to the Ecwid page but pushing NEXT then takes me to the "Posterous" page, which I hadn't selected. Simply hiding the "Page Break" stops it from going forward to any pages, but I need it to skip pages and move onto the page for the next selection. I tried what you explained but that hasn't created the result I'm after. I'm wondering if you've correctly understood what I'm trying to achieve?
- JotForm SupportWelvinAnswered on November 18, 2012 at 05:13 AM
I will come up with a solution for you later. We were sorry for a bit delay in response.
- JotForm SupportWelvinAnswered on November 18, 2012 at 06:09 AM
I am sorry for letting you to wait. I have tried several ways to make this possible but unfortunately, I coundn't make it to work, I am very sorry for this. I thought we could accomplish this using both form collapse and page break.
I have made a workaround, using only the form collapse tool and using show/hide field conditions. Here's my output from your form; http://form.jotformpro.com/form/23221985773965? . Please feel free to clone this back if you'd like this way and so you can see what I did.
- deanmcrabbAnswered on November 19, 2012 at 04:54 PM
Okay it seems we've gone in a loop. I started this form as a collapse module, see this thread.
and through that thread changed it all to page breaks. So it seems you've come back to my original idea.
I think we've thus hit upon a limitation of your system. I also couldn't get an advanced skip to page to work either.
While your solution works there is an inherent userability issue, in that if the user has multiple options selected, then we are confronted with a big page of things to fill out. This creates an overwhelm for the user and they are less likely to complete the form. So I was hoping to break it down into seperate small pages.
So I've thought this through and given the limitations there are only two ways to do it. Do page breaks and hide the content on each pages that user doesn't need, so they skip past it. OR, put a big heading on each page that says "You don't have to complete this page" and have that SHOW if they don't select the option.
Anyway, thanks ro yo
- JotForm SupportWelvinAnswered on November 19, 2012 at 06:49 PM
Indeed, we have the limitations of our conditions and your issues seems to be one of them and I am sorry for that.
That's all I could offer you to make it to work.
You are welcome and thank you for trying out and for your patience.
- guest_23218289856061Answered on November 19, 2012 at 06:51 PM
Its okay. Thanks for your help.
Maybe add this to your feature request.
- JotForm SupportWelvinAnswered on November 19, 2012 at 07:23 PM
The same report has already been opened, I think. There have been a few request about this and I know our developer are already aware of it. We just can't provide any timeframe to when this get implemented/fixed due to the other priorities that our developers are currently looking into.