- sheaneyAsked on November 18, 2012 at 02:28 AM
I have a form on my website and I've set this to send to a gmail address and for some reason I'm not receiving any notifications when I test it or send live submissions.
I changed my receiving email to a hotmail address to test it and it came through, albeit in the junk mail folder.
I'm definitely a novice at this, so any help would be fantastic.
- moonzkieAnswered on November 18, 2012 at 05:20 AM
Your email address is in our bounce list and this is the reason:
Your form should be working fine by now as I remove your email address inourbounce list.
Also, it is recommended to configure your email alerts' sender name and email to "JotForm" and "firstname.lastname@example.org", respectively.
Please feel free to contact us if you need any further assistance.
- sheaneyAnswered on November 19, 2012 at 02:56 AM
Thank you so much! This seems to be working fine now!
- moonzkieAnswered on November 19, 2012 at 02:57 AM
Glad to hear everything is working fine now.
Please do not hesitate to contact us anytime if you need further assistance.