What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change Account Name

    Asked by ParkUniversitySLE on November 18, 2012 at 07:14 PM

    Hey yall, 


    I am looking to change the name of my account so that my custom url for my organization wiill show up as the new organization name Park University, instead of parkuniversitysle. So i just need to drop the last three letters of my account so my custom urls will have the following url https://secure.jotformpro.com/ParkUniversity/xxxspecificformxxx. Currently it reads: https://secure.jotformpro.com/ParkUniversitySLE/housingapp. 

    Page URL:

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    JotForm Support

    Answered by idarktech on November 18, 2012 at 07:42 PM

    Done. Please logout and log in again using your new username (without the SLE).

    Feel free to let us know if you have further questions or concerns. Thanks!

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    Answered by IsabellaLo on February 21, 2013 at 10:22 PM


    I used my personal name to start the account but now need to integrate JotForm to Capsule. So it would be helpful if I can change this account to my company name. 







    How is the possible or do I need your help from the backend?

    BTW, I suppose I have to change the password myself afterwards, right?

    BR, Isabella


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    Answered by pinoytech on February 22, 2013 at 03:54 AM

    Hi Isabella,

    As per requested, I've change your username to BeMyBest. To change your account email address, just simply go to Account Settings > Profile under my account page.

    Feel free to contact us again if you need further assistance.

    Thank you!

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    Answered by IsabellaLo on February 24, 2013 at 11:35 PM

    Thank you. Super service. Keep up the good work :-)

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    JotForm Support

    Answered by EltonCris on February 25, 2013 at 01:09 AM

    Welcome. Do let us know if you have any other questions or concerns. Thank you!