I received an email from JotForm asking me to verify my email address but the link produced a screen saying 'Not a Valid Link'.

  • MaryWeston
    Asked on May 29, 2018 at 6:08 PM

     I wanted to create a Jot form called 'Anglesey TREC 2018 but Windows 10 was occupying my computer for 1 and a half hours downloading 'Updates'. I therefore used my Daughter's computer to start creating the form with her help so the new form probably got associated with one of her email addresses.

    My email address is Mary@Bankart.co.uk. If you wish me to verify this please tell me how since 

    https://www.jotform.com/verifyemail/bWFyeUBiYW5rYXJ0LmNvLnVr/ed2157c407b952e71d6417471568175e

    does not work, nor does clicking on the 'Verify Now' square

     
  • Kevin Support Team Lead
    Replied on May 29, 2018 at 6:37 PM

    You were already assisted on the first thread you've opened about this: https://www.jotform.com/answers/1486034 

    Please kindly avoid to open more than one thread per question/issue you have, this will help us to assist you better. 

    Thanks.