What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I configure the e-mail address to where the answers will be directed ?

    Asked by alain guerpion on February 24, 2011 at 07:59 AM

    Once the form is built, I could'nt find how to set the e-mail address to where the answers will be directed. How to I set the adress ?

    Page URL:

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    Answered by DanielGriffin on February 24, 2011 at 08:16 AM

    Hi Alain,

    To set the recipient email address, open up your form in the form builder and click the Email Alerts button at the top of the page.  If you need to create a new Notification, do so by clicking Add New Email, select a notification and then edit the recipient field.

    If you have already set up a Notification and need to change it, select it and then click Reply-to and Recipent Settings.



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    JotForm Support

    Answered by liyam on February 24, 2011 at 08:23 AM


    1. Log into your JotForm account and go to My Forms section.
    2. Select the form and click on "Edit".
    3. Click on "Setup and Share" tab on the form builder toolbar.
    4. Click on "Email Alerts".
    5. Select "Notification".
    6. Click on "Reply-To and Recipient Settings" button (bottom right corner).
    7. An envelope will appear.You can change the email address on the right hand corner. ('To' field)
    8. Finish and Save your form.