PayPal pro checkout will not load.

  • PinkDoorFabrics
    Asked on May 30, 2018 at 9:09 AM

    When customer goes through the form, and selects the subscription they'd like, they click submit, and on the actual form link from here it works and loads PayPal correctly, but on my website where the form is embedded on a page, it's not loading PayPal. It only does the spinning PayPal logo that implies it's loading but doesn't actually load. 

    Actually, it does eventually load, but only the ReCaptcha thing asking if the user is a robot and then redoes this cycle.

    Jotform Thread 1486512 Screenshot
  • DonaldHag
    Replied on May 30, 2018 at 11:25 AM

    Hello,

    I recommend embedding your form on the website using Iframe. This way the code will load directly from JotForm. Refer to this guide to embed the form: Getting Form Iframe for Embed

    1527693793iframe Screenshot 10

    Do let us know if this solution works.

    For further assistance please provide the website URL where you have the form embedded so we can take a look at it.