Records deleted on JotForm stay in Google Spreadsheet

  • szaboz75
    Asked on May 30, 2018 at 11:00 AM

    Hello there,

    I have a form, that is connected to a Google Spreadsheet. I deleted some test records on JotForm, but they are still in the connected spreadsheet.

    I checked here on the forum, that this is the normal functioning.

    My question is, that how can I delete these records from the spreadsheet without risking that the connection between the form and the spreadsheet becomes unreliable or gets broken?

    It would be important to delete these records, because we pay commissions based on the submissions.


    Thank you for your help!


    Zoltan

  • David JotForm Support Manager
    Replied on May 30, 2018 at 12:33 PM

    The delete action done at JotForm will not have any effect on the records that were forwarded to the spreadsheet. You will have to manually delete the from that spreadsheet if you want to.