- jthorburnAsked on November 19, 2012 at 09:59 AM
I've created a form for submitting conference abstracts that includes a button to upload the abtract to Dropbox. Unfortunately, this box doesn't work. I've tried submitting .pdf and .docx files in the 17-405 KB size range and I get a message saying: "You can only upload following files: .doc, .docx, .pdf, or .rtf. Max: 300 MB".
I have the form embedded on my website (http://www.mun.ca/cag2013/specialsessions.php) and it doesn't work on this page or when I try to upload from just the form (http://www.jotform.ca/form/23183576779267).
I followed all of the steps on this page (http://www.jotform.ca/help/77-Upload-to-Dropbox-with-JotForm) so I think I have the integration done properly.
- jthorburnAnswered on November 19, 2012 at 10:00 AM
I should add, I can upload to JotForm without problems. (I had a button for that in the form earlier.) It's just the Dropbox option that's giving me trouble.
- pinoytechAnswered on November 19, 2012 at 10:26 AM
Sorry for the inconvenience that may have caused. As I've check your form, I found out that you set your upload file size to 307201KB which causing the issue. I just want you to know that a Free account allowed only to upload file with a maximun number of 100MB = 102400KB. I would suggest you to update your file upload size to fixed this issue.
- jthorburnAnswered on November 20, 2012 at 01:50 PM