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Filepicker.io IE8 browser compatibility issueAsked by jackiesheller on November 19, 2012 at 11:21 AM
I can't seem to get this to work on IE8 or IE9, is there any known browser compatibility issues? The form looks great on Chrome, FF, etc. But in IE some of the formatting up the upload button is off, and the upload button itself doesn't work at all (dead click behavior). Any help here?
The form in my account is titled: "List Your Dress".
A live version of the form on our site can be found here: http://www.nearlynewlywed.com/pages/list-your-dress
filepicker browser compatibilit ie8 ie9 compatibility
I've confirmed that this also doesn't work in IE8 when I use the blank template "filepicker.io" example form listed here: http://www.jotform.com/blog/61-Filepicker-io-JotForm-Let-Your-Users-Upload-Files-From-the-Cloud . It DOES work using the totally blank template and IE9.
However, on my actual form (and the form on my site) do not work with EITHER IE8 or IE9. I am ok leaving IE8 behind if we need to, but need to support IE9.
Am I doing something wrong?
Can you please try re-embedding the form using the iFrame embed option? Kindly let us know if it works on IE 9. As for IE 8, I may have to submit a ticket to our developers so they can try to find out a solution, if there's any available.
Works on IE9, should have thought of that. Thanks!
Do you know why my CSS on the submit button doesn't work in IE9? (button shows up as blue, not pink). Is it just a random CSS rule that isn't supported in IE9?
IE8 is still a problem. If you know how to fix it let us know, we'd love to get it working. If not, or if it's a massive pain, we're fine with dropping it. Bane of my existence.
Your support is awesome btw. You guys are always so fast and helpful!
The submit button appears in pink on my end, at least in IE 8. Please let me know if the submit button is still in blue on your form's direct link:
I'll go ahead and submit a report ticket for the IE8 and filepicker issue.
It's still showing up blue for me in IE8 and IE9. I use Spoon.net to use virtualized versions of IE to test cross-browser stuff. Here are two photos showing what I'm talking about. Not sure if it's unsupported CSS (though IE9 should support most standard CSS and we haven't done anything fancy) or something else.
I also was able to reproduce this issue both in IE8 & IE9
My colleague NeilVicente had already submitted the ticket for this issue. You will be informed immediately when fixed and new update is available thru this thread.
Just wondering if there were any updates here, or whether it was just a user error on my part somehow. Thanks!
This is not your fault, something is wrong either with Filepicker.io IE8 compatibility or with our integration.
We are very sorry for the delay, but our Developers are working hard on other urgent and important things, so that we can not provide any ETA on this. However, the issue has been already assigned to one of our Developers and marked as important one.
As soon as we get any updates, we will get back to you.
Sounds good, you guys are rockstars at support and your product is amazing so I trust your prioritization.
This is a big issue for us as well!
Any updates on this? IE7, and 8 are broken - the button does nothing. Not tested in IE9. Works in all other browsers I think.
Thank you for the update bump.
Our Developers have not provided status update here yet. But they will certainly post response on this thread once they have updates ready and available.
Just tried to use this feature and have the same issue.
Do you have an update, or any rough idea of when you may be able to get a fix in place?
The ticket has been assigned to one of our developpers who is working on a solution.
The priority of this ticket has been set to "important"
As soon as there are any news our dev team will update this thread.
Thanks for your continued patience!
This is critical for me too.
Please get it fixed. For me it does not work on IE8 even when I use iframe
I also need this to work in ie 8. Very important.
I already have requested for an update on this bug.
Thank you for your patience.
Wanted to see if there was any update for this bug?
Hi, The Bug report has been assigned to our developers and marked as important. We will update you via this thread if we get any update on this. Sorry for the inconvenience.
Thanks for your response!