Account STILL suspended

  • John Rosen
    Asked on May 30, 2018 at 8:54 PM

    My account is still suspended.  I cannot, therefore, login to PAY YOU MONEY!!!!

    I was assured by you EIGHT REPEAT EIGHT hours ago that it was NO LONGER suspended.  I am STILL receiving the "Login Failed -- Suspended" message WHEN TRYING TO PAY YOU MONEY!

    And, I have NOT REPEAT NOT received ANY answers to my followup questions and pleas for the ability PAY YOU MONEY!!

    Please live up to your assurance from EIGHT HOURS AGO and UN-suspend my account.

    NOW.

  • Kevin Support Team Lead
    Replied on May 30, 2018 at 10:31 PM

    I can see this is a duplicated thread and the original one was posted here: https://www.jotform.com/answers/1486158 

    The account mentioned on that thread is already on paid status and active. 

    If you need further assistance, let us know.