What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Multiple options for payment products

    Asked by guest_23234898176060 on November 19, 2012 at 12:32 PM

    Your order form example above shows a t-shirt with options of quantity, color and size. This is fine if one wants to order just one t-shirt, but what if one wants to order 1 red medium shirt and 2 green small shirts? How is that accomplished on one order?? Also, in testing my form, I am taken to the PayPal payment page just fine, but I find that my paypal email address is sitting there in the address box which the payer needs to fill out. Is JotForm causing it to be placed there or is there possibly something I need to correct within the paypal account. The payer can certainly delete the address and put in their own, but I worry that this may be confusing for some people.



    This is a re-post of a comment on PayPal Forms

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    JotForm Support

    Answered by NeilVicente on November 19, 2012 at 12:45 PM

    Your order form example above shows a t-shirt with options of quantity, color and size. This is fine if one wants to order just one t-shirt, but what if one wants to order 1 red medium shirt and 2 green small shirts? How is that accomplished on one order??

    You can instead add medium and small shirt as separate items, and then add the color and quantity options for both of them.

    Also, in testing my form, I am taken to the PayPal payment page just fine, but I find that my paypal email address is sitting there in the address box which the payer needs to fill out. Is JotForm causing it to be placed there or is there possibly something I need to correct within the paypal account. The payer can certainly delete the address and put in their own, but I worry that this may be confusing for some people.

    That happens because the email address was saved on your browser. Your email will not appear on other computer/browser, so there is no need to worry about this.

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    Answered by aklettner on November 19, 2012 at 01:33 PM

    Thank you very much for the information.  I was hoping to avoid adding more product lines to my already long list, but it looks like that is the only way if this situation should arise.  Thanks again!  Jotform has been great!!