What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not sending email alerts

    Asked by PearsonCreative on November 19, 2012 at 01:10 PM


    Can you check on my form, #20536096006953? For some reason it has stopped sending confirmation emails and after hitting submit the user gets just a blank page. I haven't changed anything on the form recently and the other form I use is working just fine.


    Thanks, David Maynard

    username: PearsonCreative

    Page URL:

  • Profile Image

    Answered by guest_23235765696061 on November 19, 2012 at 01:28 PM

    I think Jot is down?

  • Profile Image

    Answered by moonzkie on November 19, 2012 at 01:39 PM


    Sorry for the inconvenience this has caused. We are experiencing temporary issues, and our developers are still working on this. We will inform you as soon as it's fixed.

    If you need further assistance, feel free to contact us again anytime.

    Thank you!