Jotform adobe analytics integration?

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    analyticsonline
    Asked on June 01, 2018 at 09:06 AM

    Hi

    Do you plan an Adobe Analytics Integration, so we can use jotform as our survey tool?
    Or is it already available? I didn't find anything in the widgets section, but google analytics support.

    We need to be able to map the answers to the journeys on our pages (so the sessions must be kept intact.

    thanks

    michael

    Page URL:
    -

  • Profile Image
    Nik_C
    Answered on June 01, 2018 at 11:04 AM

    I'm afraid that we don't have such integration and we didn't have requests for it so far. We could forward this to our backend team for a possible implementation, but please be mindful that such requests depend on how many of them we have from our customers.

    Additionally, please check our Jotform analytics: https://www.jotform.com/form-analytics/

    If you wish to make such request, please get back to us.

    Thank you!

  • Profile Image
    analyticsonline
    Answered on July 09, 2018 at 05:43 AM
    Hi
    Sorry for the delay. I didn't have access to this email for a while, due to a notebook change.
    About the integration with Adobe Analytics: I'm not looking for a way to analyse the answers in adobe analytics. What I need is a way to connect a filled survey with the user journey people took on our pages. I see two possible ways to do this:
    1) when I call the form, I can submit an individual ID that will be included in the export of the answers. That way, I can connect the results with a user journey
    2) calling Adobe Analytics after a successful survey (e.g. on the success page) and sending in a survey parameter.
    Is this something that can be done already? If not, is this something you will consider?
    Thanks
    michael
    ...
  • Profile Image
    Victoria_K
    Answered on July 09, 2018 at 09:42 AM

    Hello Michael,

    We have several option, which I recommend for you to check:

    1) when I call the form, I can submit an individual ID that will be included in the export of the answers. That way, I can connect the results with a user journey

    There is an option to add a unique ID to every form submission: How-to-Add-Custom-Unique-IDs-to-your-Form-Submissions

    2) calling Adobe Analytics after a successful survey (e.g. on the success page) and sending in a survey parameter.

    Is this something that can be done already? If not, is this something you will consider?

    Not sure if this is what you are looking for, but you could use the POST method to forward the submissions data to your custom page: Send-Submission-Data-via-Post-Method-and-Thank-You-Settings

    Please take a look at the guides below and let us know if you need further assistance.