What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The free builder It's really slow. If I upgrade and pay $ does it go faster?

    Asked by Nickboork on November 19, 2012 at 06:07 PM

    I really do like what Jot form can do but it's just way to slow and disconnects. If I upgrade is it faster?


    Thanks, Nick

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    JotForm Support

    Answered by Welvin on November 19, 2012 at 07:10 PM

    Hi Nick,

    All type of account has no restrictions talking of speed or loading times. This is just a delay that sometimes happens due to our server delay or an internet connection problem on your end?

    By the way, talking of SLOW, is it when previewing your form? Or you can hadrly create, drag/drop the form builder tools/fields? I would suggest then to clear your page cache or everything on your browser and see if that helps.

    Let us know. Thanks