What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why can't I view the form using Firefox (latest version)?

    Asked by dwilliams on May 06, 2010 at 01:26 PM
    I copied the code for the form into MS Web Expression app and uploaded.  WOrks great with IE however the form is not visable using Firefox.  (Scripts are enabled in both IE & Firefox)
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    JotForm Founder

    Answered by aytekin on May 06, 2010 at 02:26 PM
    Can you send us the URL of the page?
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    Answered by dwilliams on May 06, 2010 at 02:36 PM
    http://www.brownschapel.org/contact.htm
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    JotForm Founder

    Answered by aytekin on May 06, 2010 at 02:50 PM
    The form code on your site is fine. There are a lot of unexecuted code in your source code. They might be causing this. You should probably clean up the code and get rid of unused code that should fix this problem.
    <!--webbot bot="Include" U-Include="Library/expression-fp/$_contactform.htm" TAG="BODY" startspan -->
    <!-- #BeginLibraryItem "/Library/dreamweaver/$_vbsform.lbi" -->

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    Answered by dwilliams on May 06, 2010 at 03:29 PM
    No way unexecuted code would not cause a script not to load.  It works great in IE.

    Any other ideas?
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    JotForm Founder

    Answered by aytekin on May 07, 2010 at 04:01 AM
    Try putting the code into an empty page. Does it work?

    If it works, try removing elements on your page and see when the form starts working. This way you can find out exactly which code causes this problem.