Email address verification link does not work

  • LPSCprogrammation
    Asked on June 4, 2018 at 6:06 AM

    Hello, 

    When I try to access to my forms, it requests the following:

    Please Verify Your Email Address

    We noticed your email address has not been verified. By doing so, you will receive important JotForm notifications and information about your account.

    The email for your account is: ""
    If your email address is incorrect, please update it here.

    VERIFY YOUR EMAIL ADDRESS


    An email is then sent to my account, but the verification link is not valid. It says:

    Not valid link
    This link is not valid!.
    Please could you check?Many thanks, Anaïs 
  • Kevin Support Team Lead
    Replied on June 4, 2018 at 9:35 AM

    This seems like a duplicated thread, please kindly avoid to open more than one thread per issue/question you have. 

    We already posted a reply here: https://www.jotform.com/answers/1490277 

    Thanks.