What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email alerts are not being received

    Asked by robertwayne on November 19, 2012 at 10:31 PM

    Email alerts are not being received. I have verified all assoiciated email accounts being used are working.

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    Answered by pinoytech on November 19, 2012 at 10:38 PM

    Hi robertwayne,

    Sorry for the inconvenience that may have caused. By changin your form's notification Sender Email to noreply@jotform.com should fixed the problem. Please take a look at this for more detailed information.


    If you need our assistance again, do let us know.

    Thank you!