email alerts are not being received

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    robertwayne
    Asked on November 19, 2012 at 10:31 PM

    Email alerts are not being received. I have verified all assoiciated email accounts being used are working.

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    pinoytech
    Answered on November 19, 2012 at 10:38 PM

    Hi robertwayne,

    Sorry for the inconvenience that may have caused. By changin your form's notification Sender Email to noreply@jotform.com should fixed the problem. Please take a look at this for more detailed information.

    http://www.jotform.com/answers/131039-Why-dont-I-receive-the-notification-email

    If you need our assistance again, do let us know.

    Thank you!