Unable to map JotForm/Highrise fields.

  • Profile Image
    guest_23239207819053
    Asked on November 20, 2012 at 12:01 AM

    Hi,

    When I try to integrate Highrise and Jotform I don't get a dropdown menu as shown on the tutorial.

    This is what I get instead:
    https://dl.dropbox.com/u/539574/jotform.jpg

    I have already tried different browsers with clear caches.

     

    Thank you in advance for your help!

    Rene

    MacOs X

     

    Screenshot
  • Profile Image
    NeilVicente
    Answered on November 20, 2012 at 01:39 AM

    Rene,

    The reason for that is because you have a blank form. How can you map fields to your Highrise account if there are no form fields in the first place?

    Add form fields that correspond to those in your Highrise account, using the JotForm tools available. Afterwards, integrate your form to Highrise and you should be able to map those fields correspondingly.

    Let us know if you need further help with this.