What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to map JotForm/Highrise fields.

    Asked by guest_23239207819053 on November 20, 2012 at 12:01 AM

    Hi,

    When I try to integrate Highrise and Jotform I don't get a dropdown menu as shown on the tutorial.

    This is what I get instead:
    https://dl.dropbox.com/u/539574/jotform.jpg

    I have already tried different browsers with clear caches.

     

    Thank you in advance for your help!

    Rene

    MacOs X

     

    Screenshot
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    JotForm Support

    Answered by NeilVicente on November 20, 2012 at 01:39 AM

    Rene,

    The reason for that is because you have a blank form. How can you map fields to your Highrise account if there are no form fields in the first place?

    Add form fields that correspond to those in your Highrise account, using the JotForm tools available. Afterwards, integrate your form to Highrise and you should be able to map those fields correspondingly.

    Let us know if you need further help with this.