What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank you page not displayed and notifications not sent

    Asked by gaelgillioz on November 20, 2012 at 05:05 AM

    Hi Support!

    When someone clicks on submit form, he is sent to a blank page instead of my custom thank you page and email notifications are not being sent. What shall I do?

    Thanks!

    Gael

    Page URL:
    http://form.jotformeu.com/form/21431797338358

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    Answered by camaravalladolid on November 20, 2012 at 05:24 AM

    I have the same problem. email notifications are not being sent, and custom thank you page is not sent.

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    Answered by CameronBean on November 20, 2012 at 05:33 AM
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    JotForm Support

    Answered by idarktech on November 20, 2012 at 05:46 AM

    @Gael,

    Your form seems to be working fine, I was able to see your Thank you Message.

     

    @camaravalladolid,

    Please open a separate thread regarding on your issue, provide the Form URL and further details so we can focus on your case. Thanks for your understanding.

     

    @CameronBean,

    Do you have any questions? Please create a new thread for your case. Thanks!