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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms Disabled

    Asked by halo1 on November 20, 2012 at 06:57 AM

    Hi I am getting the following error when submitting a form

    Form Disabled

    This form has been disabled

    Details: Form did not pass status check

    I think this is to do with going over the account storage quota.

    I have deleted a load of unused forms - but I am still getting the message.

    Do you need to do someting your end?

    Thanks,

    Gavin

    Page URL:
    http://www.davidheatherfootwear.com/catalogue.html

    Page URL:
    http://www.davidheatherfootwear.com/catalogue.html

  • Profile Image
    JotForm Support

    Answered by Welvin on November 20, 2012 at 07:07 AM

    Hi Gavin,

    Yes, your account have been overlimited because you have reach the space/storage limit which is 100MB for FREE users.

    I would suggest to download all your form submissions, specially the uploaded files to dropbox and delete some of them to free up space. Your current Upload state is 368.45 MB. After deleting or downloading your uploaded file, please be sure to let us know so we can bring back your account to Normal Status.

    Or, upgrade to our paid plans to increase your limits?

    Thank you.