Forms Disabled

  • Profile Image
    halo1
    Asked on November 20, 2012 at 06:57 AM

    Hi I am getting the following error when submitting a form

    Form Disabled

    This form has been disabled

    Details: Form did not pass status check

    I think this is to do with going over the account storage quota.

    I have deleted a load of unused forms - but I am still getting the message.

    Do you need to do someting your end?

    Thanks,

    Gavin

    Page URL:
    http://www.davidheatherfootwear.com/catalogue.html

  • Profile Image
    Welvin
    Answered on November 20, 2012 at 07:07 AM

    Hi Gavin,

    Yes, your account have been overlimited because you have reach the space/storage limit which is 100MB for FREE users.

    I would suggest to download all your form submissions, specially the uploaded files to dropbox and delete some of them to free up space. Your current Upload state is 368.45 MB. After deleting or downloading your uploaded file, please be sure to let us know so we can bring back your account to Normal Status.

    Or, upgrade to our paid plans to increase your limits?

    Thank you.