What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    can't sign in

    Asked by nancyrmcecreate on February 24, 2011 at 05:24 PM

    Your system does not recognize my usename/password combo.  I've set and reset the password three times. It seems to be the only way to log in.  

    Is this an annoying feature to get free customers to sign up for premium services?  

    Nancy Nixon

    username: nancyrmce

  • Profile Image
    JotForm Support

    Answered by mliz on February 25, 2011 at 12:03 AM

    I've searched the database for the username nancyrmce
    and no results were returned. Please try the username nancyrmcecreate
    to retrieve the password and sign in to your JotForm account