- LucigenAsked on November 20, 2012 at 10:30 AM
The reason is it's scrolled far to the bottom, rather than automatically showing the top of the page. It's when skip logic is used, so it only shows if the form is filled out a particular way. I realized I needed to scroll to the top to continue when I tested the form, but I am not sure how to fix this. Any ideas? It happens when the answer to the second to last question on the first page is "Yes" for testing another sample from Lucigen.
The form is the "sample feedback survey" for Lucigen.Page URL:
- JotForm SupportNeilVicenteAnswered on November 20, 2012 at 10:40 AM
We are sorry for the inconvenience. The problem is actually caused by a bug in our Chrome implementation of the page break scripts. Like what I've mentioned, this problem occurs exclusively on Chrome. The page break works under Firefox, IE, Opera and Safari perfectly. Form automatically scrolls to top when the Next button is pressed.
Anyway, this issue has already been brought to our developer's attention. Our development team will conduct investigation on this matter and will come up with a solution as soon as possible, if any is available.
We will let you know once this gets fixed. Thank you for your patience.