What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Still having trouble with e-mail alerts.

    Asked by plasticmary on November 20, 2012 at 10:35 AM

    For some reason, nothing I have tried to will forward submissions to all the e-mails I have listed. I tried putting all three e-mails in one receipt box seperated by a comma. I also tried to create new alerts for each address. Only one address is receiving alerts. Is there any way to correct this?

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    Answered by moonzkie on November 20, 2012 at 10:46 AM


    Can you please specify which form are you referring to?

    Thank you.

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    Answered by RICJAM on April 01, 2016 at 12:57 PM

    I was having a similar issue but it's working. The email just took a while to get to both inboxes.