What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Space Report

    Asked by macciti on November 20, 2012 at 11:34 AM

    Hey guys,

     

    This is a second time my form says I used up all my space when in reality I didnt. Last night, the form reported little ove 6MB used, today (with no submissions) it says 93MB.

     

    There seems to be a bug with it.

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    JotForm Support

    Answered by Welvin on November 20, 2012 at 11:45 AM

    Hi,

    We apologize for the confusion. I think you are right so I have reseted your upload limit to zero.

    Thank you for reporting.

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    Answered by macciti on November 20, 2012 at 11:46 AM

    Thank you. Are you guys working on a fix by any chance? 

    Thanks again.

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    JotForm Support

    Answered by Welvin on November 20, 2012 at 11:53 AM

    Hi,

    This is not actually an issue that most of our users are experiencing, this just happen sometimes. Reporting it would be the best and we will resolved it right away.

    Cheers!

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    Answered by macciti on November 20, 2012 at 11:58 AM

    Alright, I will... thank you.