What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditional Email Issue

    Asked by TXMTW on November 20, 2012 at 12:06 PM

    I'm attempting to send conditional emails depending on a question's answer.

    When I go to setup the conditional email it will not let me use an email field. See screenshot

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    JotForm Support

    Answered by Welvin on November 20, 2012 at 12:56 PM


    We are sorry for that. I am able to replicate the issue. I will NOW forward this to our level 2 support/developers for assistance. Please stay tune for updates.

    Thank you



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    JotForm Support

    Answered by ozan on November 21, 2012 at 09:42 AM

    Hi TXMTW

    We have fixed the condition and email issues. Do your problems persists? I will really appreciate if you check it and share your feedback. Thanks