- CGFAsked on February 24, 2011 at 08:32 PMWhy don't I receive submissions by email?
If nothing helps send us an email. Make sure to include the URL of your form. We will debug the problem for you and send you the email server logs so that you can contact your hosting provider with the email tracking ID and ask them to find out what happens to the email.
- JotForm SupportmlizAnswered on February 24, 2011 at 09:07 PMI made a test submission using the form and check our mail logs.
It appears that there is a problem with the mx server configuration
for your domain. Below is the server logs you can provide to your
Feb 24 21:50:39 ying sm-mta: p1P2odWd005486: to=,
ctladdr= (1001/1002), delay=00:00:00, xdelay=00:00:00,
mailer=esmtp, pri=124546, relay=cgfjoinery.com.au.,dsn=4.0.0,
stat=Deferred: Name server: cgfjoinery.com.au.: host name lookup failure