What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Our programers wanted to know: is it possbile to have FTP access and permission to install an API?

    Asked by guest_23244709065049 on November 20, 2012 at 12:49 PM


    Our programmers sent us the following"

    My team has come back to me with an issue. It appears your forms are on an external link (submit.jotform.com). We would need access to this servers FTP in order for us to install our API. Without this we cannot send the lead detail to the API. If we cannot get FTP access and add our API tp the external server, you would be best to move the forms to your server ( we can do this for you) unless there is some reason they are on the external server / service.

    Can you help on this?

    Thank-you kindly

  • Profile Image
    JotForm Support

    Answered by Welvin on November 20, 2012 at 02:05 PM


    I think this is NOT possible with Jotform. There's no way you can connect to our servers and install an API.

    May we know why you need this things up? Let us know so we can give you a possible solutions.

    Thank you.

  • Profile Image
    JotForm Support

    Answered by Mike_T on November 20, 2012 at 02:16 PM

    I would like to add that we have a Post Data feature that can post your form data to some external script. Please provide your programmers with the following URL to see if this is something that they can use:

    How to Post Submission Data to Thank You Page

    Also, form files can be hosted on your server, but still submission will be based on our servers.

    Please feel free to contact us if you need any further assistance.