Deleted fields still showing

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    karenhagglund
    Asked on November 20, 2012 at 03:54 PM

    I deleted fields and saved three times and the shipping address is still showing

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    idarktech
    Answered on November 20, 2012 at 04:21 PM

    Hi,

    There was a delay of updates on form.jotform.ca domain but this shouldn't take long. However, you can use  this URL http://www.jotform.ca/form/23246483316251 to be able to view your updated form for the time being. This is a permanent resolution so you could change your embed codes as well.

    Our apologies for the inconveniences caused. 

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    karenhagglund
    Answered on November 20, 2012 at 04:38 PM

    Thanks but the form gives me an error.

    Security header is not valid

    Details: Transact: TIMESTAMP=2012%2d11%2d20T21%3a36%3a27Z&CORRELATIONID=a5811233d9bd&ACK=Failure&VERSION=54%2e0&BUILD=4137385&L_ERROR

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    idarktech
    Answered on November 20, 2012 at 05:01 PM

    We are truly sorry to say but it will not work with Sandbox credentials. You can only use live credentials.

    Thanks!