Email Alerts button don't work

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    Asked on November 21, 2012 at 03:56 AM


    I'm trying, with Firefox and Win7, to enter in Email Alerts Panel to modyfy the form, but when I click on the button in the Editor's Options Menu, it don't work. Same mistake with IE and Opera. With Safari, I can't acces in the Admin Panel: the Sign-in button don't work! I've tried using two different ADSL lines, but both give the same problem.

    There are some forms, in addition to this, where I find the same problem, but in other forms, this button works. 


    My colleague, using a MAC, has no problem.

    Could you help me, please?


    Many Thanks!

    Gianluca (account: UICCA)


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    Answered on November 21, 2012 at 04:03 AM

    Thank you for reporting this to us, Gianluca.  I have forwarded this matter to our next tier support. We'll let you know as soon as we get updates.

    Thank you for your patience and we apologize for your inconvenience.

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    Answered on November 21, 2012 at 07:22 PM

    Hello Gianluca.  Upon checking, it appears that this issue is now fixed.  Can you please check on your end if you're able to view the details under Email Alerts?


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    Answered on November 22, 2012 at 02:34 AM

    Thank You, Liyam! Everything now works perfectly.

    Good job!


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    Answered on November 23, 2012 at 03:42 AM