- DanBlumAsked on November 21, 2012 at 07:29 AM
My form at the url below is not sending email alerts or at least doing so erratically. When i do a preivew of the form and complete it and click the submit button, shouldn't it send the email alerts? I have two emails alerts. One is "Office". When I click the "send test email button" it seems to work. The secondemal alert is "Parent" and when I click the send tet email for that one, nothing is sent.
I am testing these from a computer that recieves the D-NBlum@nc.rr.com email.
These have all worked at one time or another with earlier versions of the form. Even then, thought we'd occasionally hear from a user that they didn't receive an email.
You'll see that this form sends the Parent Email to an address that is in the "email" field of the form. It sends the Office email to two fixed addresses:Dfirstname.lastname@example.org and Jwhite@ncsuclub.org
Dan BlumPage URL:
- pinoytechAnswered on November 21, 2012 at 07:42 AM
Sorry for the inconvenience that may have caused. Regarding on the issue, I would suggest you to add email@example.com as your notification's Sender Email and whitelist JotMails IP's Addresses to solve the problem.
Please take a look at this thread for more detailed information.
- DanBlumAnswered on November 21, 2012 at 08:02 AMThanks for the quick response. Neither email alert has a reply-to email field. I changed the parent emai’ls sender to firstname.lastname@example.org as you suggested, but the other email won’t let me change the field. It has a drop down listing of my form’s fields and won’t let me freely type into the field. What am I doing wrong?
1036 W. Sterlington Place
Apex, NC 27502
IM: DNS Blum
- pinoytechAnswered on November 21, 2012 at 08:10 AM
You don't need to type it. email@example.com can be found at the last part of the list. Don't worry, I've already change your form's notification sender email to firstname.lastname@example.org for you.