What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My rates on my form are on US dollar. I don't understand why.

    Asked by masdelapitchounecabrette on November 21, 2012 at 08:15 AM

    Je n'arrive pas à récupérer l'argent sur mon compte Paypal car la devise est en US dollars. Cela apparaît lorsqu'on clique sur le sorcier. A l'écran, c'est en euro. Lorsqu'on clique sur "terminer", la devise est USD. Que dois je faire ?


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    JotForm Support

    Answered by Welvin on November 21, 2012 at 08:40 AM


    Your form is in Euro Currency. I have just tested it and when I get to Paypal, it is still on Euro, nothing had change.

    I can not get the money on my PayPal account because the currency is in U.S. dollars.

    -Why NOT? Paypal had its own currency converter which is FREE to use. You can also withdraw them directly to your account and your bank or paypal will automatically convert it to your define account currency.

    Thank you.