- tvillingAsked on November 21, 2012 at 08:19 AM
I had my forms nicely divided into different folders, but all folders are gone now and the forms are just in the mainfolder in a big mess.
- JotForm SupportidarktechAnswered on November 21, 2012 at 09:04 AM
We are truly sorry about that.
As per our Co-Founder's words on this very rare issue.
"This can usually happen when there is an interruption while a change in form folders are getting saved."
This is just a visual problem and all forms should remain functional, they are actually unaffected by this.
We have actually been developing a new my forms page and we are about to release it. The folder system is much better and it shouldn't have the same kind of problems. We hope to be able to release in a couple of weeks.
Again, we are sorry for this inconvenience. Thanks.