What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Function Error/Glitch

    Asked by shenandoahatwar on November 21, 2012 at 12:34 PM

    We are a non-for-profit company using your forms for various things, especially accepting membership applications. One of the forms we recently created seems to be jumping ALL the way to the submit button, and submitting once the "next" button is pressed, which shouldn't happen- because there are questions that have been marked mandatory that are completely being bi-passed.


    Enclosed is a screenshot of the part of the form that is having problems- the viewer is supposed to be able to choose from a selection of bulleted options, but can only choose one option. It seems to be listing itself twice instead of a selection of clickable bullets.



    Appreciate your help,


    Page URL:

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    JotForm Support

    Answered by Welvin on November 21, 2012 at 01:05 PM


    There is a FREE Text HTML field which you left blank which cause the problem to happen. Please delete this and the problem will be solved.

    I do hope this helps. Thanks

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    JotForm Support

    Answered by Welvin on November 21, 2012 at 01:07 PM

    FYI, that is the third (3rd) FREE Text HTML field found on your form. Third from above fields.


    FYI, I have cloned your form and remove the said field and the result is here: