I have a Not-For-Profit question

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    Asked on November 21, 2012 at 03:41 PM

    Hi there! I've really liked creating forms with your form builder! You've made it incredibly easy to create simple and more complex forms with ease. I'm currently working for a local not-for-profit and creating a DVD order form connected with paypal to recieve and process orders. I know that the free version allows 10 payment transactions per month. I have a feeling that we may exceed that limit from time to time. We are a 501(c)3 organization, and I was wondering if you had any different pricing options for local organizations like ours! There are many other 3rd party companies that offer shopping cart style checkouts, but most are geared toward larger companies with a for-profit budget. Any help or response would be highly appreciated because we really like the ease of use with your system. Hope to hear back from you soon, thanks!

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    Answered on November 21, 2012 at 04:01 PM

    Hi there,

    We are glad you feel this way about our product!

    As per our prices, I am sure you will find that we have tried to provide the best product possible at very reasonable prices.  We offer the flexibility of upgrading when needed and downgrading when ever you wish.  The way it works is, once you are approaching your limit, we will send you a friendly warning to upgrade.  If you feel that next month you will not need as many submissions, you can simply request to downgrade to the free plan.  We do not charge extra for any of the support or the features that we offer.

    Because of these across-the-board low prices, we currrently do not have special rates.  However, if you would like to direct your request to our management, please forward it by mail to support@jotform.com.  Please make the request to the attention of Jeanette (support manager) and you should hear back from us shortly.

    Thanks again for using JotForm! 

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    Answered on November 21, 2012 at 04:14 PM

    Thanks for responding so quickly! If I have any other questions i'll be sure to contact Jeanette in the future!