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    MY SHOPPING CART IS DOING SOMETHING REALLY WEIRD - HAD TO CLOSE IT

    Asked by lebaus on November 21, 2012 at 04:27 PM

    I HAVE DUPLICATED MY FORM THEN CLOSED THE SHOPPING CART ON THE ORIGINAL. I do not understand what the SHOPPING CART is doing.

     

    Please see: http://form.jotformpro.com/form/23256396191963

     

    Christi Baus

    Page URL:
    http://form.jotformpro.com/form/23256396191963

    Screenshot
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    JotForm Support

    Answered by Deygus on November 21, 2012 at 05:13 PM

    Hmm...that is strange and I do apologize for this odd problem but after investigating the problem it was discovered that the Header Field you have directly above your Payment Tool was the source of the problem because once it was removed, the problem went away.

    Your best bet would be to replace the Header Field that you used to drop the link and information into and replace it with a Free Text (HTML) Field which will allow you to create the same effect but without all the associated problems. Alternatively you can also adjust this directly via the Heading in the Form's Source Code as well.