What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my account may be hacked- please help!

    Asked by guest_23256899071059 on November 21, 2012 at 04:54 PM

    hi , my jot form may be hacked. please help.


    the form on my site shows an error and the passcode reset wont work on your site- I dont get the reset email...

    Is there as number I may call? My email is chrisdunnguitar@gmail.com   phone 410.961.4048

    Page URL:

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    Answered by jeanettebmz on November 21, 2012 at 06:03 PM

    Unfortunately, we don't provide support over the phone. But I was able to find an account linked to the email you just posted to us

    The username is   :   ChrisD

    So, simply click on the forgot password?  and then type either your username or email address and an email with password reset instructions will be be sent to you