- PreservationGreenLabAsked on November 21, 2012 at 05:32 PM
I'm not quite sure what I'm doing wrong, but the formatting looks very bad on a question I've created... Please see attached screenshot?
Any thoughts on how to make it so that there is no extra blank lines in the drop down box?
- JotForm SupportidarktechAnswered on November 21, 2012 at 07:10 PM
It seems to be working fine now, did you managed to sort it out? The problem might be the blank space between each options. You can also drag the options placeholder so you can conveniently edit them.
This is what it displays on my end now. Please note that the first blank option is JotForm's default for dropdowns. You can only edit this when you use your form's full source code, just FYI.
- PreservationGreenLabAnswered on November 29, 2012 at 02:13 PM
Sorry about the delay.
Your images did not show up unfortunately, and I am still experiencing the issue
From the edit view, I am unable to see any blank space between the options. If you actually roll your mouse over the options, you'll see that it's not actually a blank space, but somehow the option is taking up two lines....
Look forward to your response.
- JotForm SupportidarktechAnswered on November 29, 2012 at 04:09 PM
Thanks for your reply.
Ok, here's another image which shows the dropdown field on my end. Its totally fine on FF/Chrome.
The problem might be due to the very long option you had, I'd suggest to at least shorten them a bit to avoid the spacing gap problem on safari browser and so you users could read them all. Something like this:
Actually this is a browser related issue rather than a jotform bug. Shortening the options should help fixed it.
- guest_23335168512046Answered on November 29, 2012 at 06:17 PM
Okay, I will see what I can do to reduce the length of the response.
Also, I was wondering what program you use to take screenshots?
- JotForm SupportjonathanAnswered on November 29, 2012 at 06:56 PM
Please update us later on the results of the changes done.
As for the screenshot program, there is really no particular recommended by JotForm. There a a lot of free screen capture you can use as even browsers have its built in application already. We were able to view your previous screen capture provided just fine. =)
- guest_23335168512046Answered on November 29, 2012 at 06:58 PM
I'm mainly wondering because I was interested in finding one that could capture my mouse pointer in my screenshot, but the built in program on the mac does not do that....