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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with the mailchimp integration

    Asked by DavidVerissimo on November 21, 2012 at 06:17 PM

    I just want to point out that there is a bug with the mailchimp integration:

    In my form i ask for the birth date in the format DD/MM/YYYY but in my Mailchimp list the date is in the format MM/DD/YYYY so what happens is that IF the DD and MM numbers are both below 12 the month and day are switched. For isntance if i had a client that was born on day 5 of the month 9(September) in my MailChimp list it appears that he was born on day 9 of the month May (Month number 5).

     

    Can this be corrected?

     

    Thanks,

    David

    Page URL:
    http://form.jotform.com/form/12041038240

    Screenshot
    Mailchimp Birth Date problem format thanks
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    JotForm Support

    Answered by EduardoMendez on November 21, 2012 at 08:32 PM

    Hi there,

    You can format the date as you wish on your form.

    Here is a visual guide to help you:

    Let us know if that solves the issue!

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    Answered by DavidVerissimo on November 22, 2012 at 09:11 AM

    Hi!

    Not really. I know i can change the date format but i really don't want to because in my country (Portugal) we don't write the date that way. And since i don't think i can change the date format in my mailchimp list, it would be great if you guys could fix this bug so that the integration sends the day and month numbers to the mailchimp list converting them (if needed) to the date format being used in that list.

    Cheers,

    David

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    JotForm Support

    Answered by NeilVicente on November 22, 2012 at 09:43 AM

    I was able to recreate the problem on my end. With that said, I have forwarded a report ticket to our developers so this bug can be rectified soon.

    We will update you via this thread just in case.

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    Answered by DavidVerissimo on November 22, 2012 at 10:08 AM

    Great! Thank you for your good work.

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    JotForm Support

    Answered by Welvin on November 23, 2012 at 08:05 AM

    @guest_23271602376046,

    We haven't heard any update about this from our developer, so I couldn't motion on what you have said.

    @DavidVerissimo,

    Please wait for the official update from our developer emrew!

    Thanks

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    Answered by emrew86 on November 23, 2012 at 08:05 AM

    Bug has been fixed...

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    Answered by DavidVerissimo on November 25, 2012 at 07:42 PM

    Thank you! You guys ROCK!

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    Answered by jeanettebmz on November 25, 2012 at 10:07 PM

    On behalf of the Jotform Team, I thank you very much for your encouraging words

    We are  very pleased to see another customer happy!

    Cheers!