URL Supplied not working with the form.jotform - only works with www.jotform

  • Profile Image
    Asked on November 21, 2012 at 06:56 PM

    Hi Guys, 

    The url supplied for my form brings up the following page 


    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^


    This is when you use the form.jotform.... url string. If I use www.jotform.... it works fine. 


    This is causing many problems for my customers as an email I sent out recently had the supplied url, which was working fine only until a few days ago when customers starting coming back saying there was an error. 

  • Profile Image
    Answered on November 21, 2012 at 07:06 PM

    Hello JadeAustralia.  Can you please try logging in to jotform.co and then re-save your form?

    Please let us know if this does not work.