Form: submission ID is missing from downloads

  • YoungsIncentive
    Asked on June 18, 2018 at 3:54 PM

    The submission ID is missing from my downloads. How do I get it back 


    There have been some changes to the way you can download things and I'm not thrilled by it. 

  • YoungsIncentive
    Replied on June 18, 2018 at 3:57 PM

    and the IP address is missing 

  • Richie JotForm Support
    Replied on June 18, 2018 at 4:37 PM

    Have you tried checking the IP and submission ID in your submissions panel?

    Form: submission ID is missing from downloads Image 1 Screenshot 30

    You could include the submission ID and IP address in your email notification.

    Form: submission ID is missing from downloads Image 2 Screenshot 41

    May we know what changes are you not thrilled about?

    Thank you.



  • YoungsIncentive
    Replied on June 19, 2018 at 10:22 PM

    thank you I didn't know that was there or how it got unchecked

    it's back!