My form is not sending the response e-mail.

  • fundepibolivia
    Asked on June 18, 2018 at 6:55 PM

    My form sends the notification email but the recipient is not getting the response email. 

    https://form.jotformz.com/fundepibolivia/infoposgrados


    The test email does work, but once published it doesnt. I have tried three different recipient emails and already duplicated the form and recreated it but it still doesnt work. 

  • David JotForm Support Manager
    Replied on June 18, 2018 at 7:37 PM

    Please note that in order to test the email notification and autoresponder properly, you need to do a real submission. Please try again, and make sure to check your spam folder.