Asana integration with Jotform: Attachments coming through as ZERO kb files.

  • PracticologyAU
    Asked on June 18, 2018 at 9:10 PM

    Hi All, 

    I managed to configure the Asana integration by creating custom project fields in Asana, and then mapping Jotform fields to these custom fields. It works great, apart from one thing: when I attach files, it attaches them as 0kb files in Asana. 

    Is this is a bug? Or am I doing something wrong?

    Jotform Thread 1502683 Screenshot
    Page URL: https://form.jotform.co/81638040040849
  • PracticologyAU
    Replied on June 18, 2018 at 9:19 PM

    Ok, I think I just solved my own problem! 

    When the filename contains spaces (%20), it generates this bug. When no spaces, it works. 

    SOLVED, but the devs may want to fix that at some point. 

  • Welvin Support Team Lead
    Replied on June 18, 2018 at 10:13 PM

    I tried replicating the problem but to no avail. That could be a browser problem or file uploading issues.

    Here's my demo form: https://form.jotform.com/80096230380955. Please feel free to test it and upload the same files. 

    Also, your screenshot, is that taken from Asana dashboard? I cannot seem to see the file size details there. 

    Asana integration with Jotform: Attachments coming through as ZERO kb files Screenshot 20

    We cannot create a ticket here until we can replicate the problem.