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integrations4uAsked on June 19, 2018 at 10:33 AM
Hello, I recently received a message that I was about to hit my monthly storage amount of 100mb. I have not made this webform live yet, as I have been testing it still. Is there a way to delete that?
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David JotForm SupportReplied on June 19, 2018 at 11:45 AM
File upload storage is a running total. To remove files requires removing the submission they were uploaded with. Here is more information on how to delete form data while keeping the form active:
https://www.jotform.com/answers/494860-How-To-Delete-Submissions-and-Keep-the-Form
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integrations4uReplied on June 19, 2018 at 1:43 PMThank you for your response. When removing the files associated with submissions, will this also remove the folder and uploads that were associated with the Google Drive Widget and wipe out those folders and uploads in our Google Drive Folder?
Regards,
Jonathan Means
Nationwide Signing Services
Secure Ordering: www.NSSorders.com
p| 602.214.2537 w| www.NSSnotary.com
m| 602.492.6009 e| jonathan@NSSnotary.com
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David JotForm SupportReplied on June 19, 2018 at 1:45 PM
Deleting submissions in JotForm will not remove file uploads or Data from Google Drive. Anything already uploaded to Drive would not be affected when data is delete is JotForm.
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integrations4uReplied on June 19, 2018 at 2:43 PMOK great! Thank you
Jonathan Means
Nationwide Signing Services
p| 602-492-6009
m| 980-322-6693
jonathan@nssnotary.com
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