Having trouble adding PayPal to multipage form

  • YerbaBuenaAlliance
    Asked on June 19, 2018 at 1:29 PM

    I am trying to create a multipage form, however I've so far been unable to add a paypal pro field even after adding in the API information. Everytime I add the paypal pro widget to the form, I still get the "This integration has not yet been configured. Run the wizard for configurations" error and for some reason as soon as I click off the setting window the paypal API information is gone. 

    I've gone through this process a couple of times now, each time seeing that the form has been "verified" by Paypal, only to have the information disappear again. I know that paypal is working as I have it setup on two other forms, although those are "traditional" forms. 

    Jotform Thread 1503352 Screenshot
  • John_Benson
    Replied on June 19, 2018 at 2:20 PM

    Please try adding a product to the payment field. It looks like there's no product and that is the reason why there's an error to your form.

    To integrate PayPal Pro to your form, please follow this guide: https://www.jotform.com/help/458-How-to-Integrate-Form-with-Paypal-Pro

    Related guide: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Give it a try and let us know if you have any questions. Thank you.