What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All my form conditions disappeared!!

    Asked by deanmcrabb on November 23, 2012 at 05:56 AM

    Hi,

    I had this form up and working, and today it seems all the conditions on it have just been removed.

    I had conditions against it to hide field based on what "Share Your" option they had selected.  Something seriously buggy to magically delete all my conditions.

    Can this please be investigated?  Thanks

    Dean

    Page URL:
    http://form.jotform.co/form/23201320836845

    Screenshot
  • Profile Image
    JotForm Support

    Answered by abajan on November 23, 2012 at 06:47 AM

    I'm afraid it looks like you may have to re-create those conditions. We recently added a feature to the conditions wizard (see this thread) and this may have caused the problem.

    Before you do anything, let me submit a ticket to our developers to see if any additional light can be shed on your situation.

    Our apologies for any inconvenience caused.