Jotform account out of forms

  • Rabel
    Asked on June 20, 2018 at 2:45 AM

    Hi Jotform,

    I've accessed my Jotform today, and it seems that I am out of forms!

    I don't know how this has happened.

    Has the amount of forms on the bronze account changed recently?

    I'm assuming also, that a bunch of forms that were in the trash have been restored?

    Do you keep a log of changes?

    Cheers

    Jotform Thread 1503901 Screenshot
  • Kiran Support Team Lead
    Replied on June 20, 2018 at 3:15 AM

    Please note that the number of active forms has been limited for all subscription plans. The Bronze subscription plan can create up to 25 forms only. Please note that the forms in your account were created before the limits were introduced about an year ago and all the forms in your account are grandfathered. You should be able to use these forms  normally. However, the limit is applicable when you want to create a new form in the account. If you need to create new forms, it is required to upgrade your account to the next available plan as per your requirement.

    Thanks!