What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    almost reached 100 submissions per month this month

    Asked by summitbedford on November 23, 2012 at 10:19 AM

    Hi I received the following email:

    Dear summit health + fitness, 
    We would like to inform you that your JotForm account has almost reached 100 submissions per month this month. Free accounts are limited to 100 submissions per month. Your forms will be automatically disabled once you reach your allocated quota. 
    Upgrade your account today to continue using JotForm without any interruption; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy: 
    http://www.jotform.com/upgrade?username=summitbedford
    Thanks for using JotForm, 
    JotForm Team

    I cleared my submissions from the data base but still say full. Is there any way I can keep the free account? What if the submissions dropped this month is that mean Ithe account back to normal?

    Thank you,

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    JotForm Support

    Answered by idarktech on November 23, 2012 at 10:37 AM

    You cannot delete submissions from your submission limits. 

    Free users get 100 form submissions per month. 

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    If you choose to not upgrade, you form(s) will simply be unable to accept any submissions beyond 100 until the submission count resets at the turn off the month.